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Social media automation for business owners

Busy working?
Your next customer
is waiting.

Someone asks about your service. You’re with a customer. By the time you reply, they may have moved on.

We set up helpful automatic replies that answer common questions and guide people to book, shop or contact you—even when you’re away.

From $297 setup + $49/month per platform · Built around your business

A business serving a customer at the checkout counter
You look after the customer in front of you.
Your business inbox
Example conversation
Hi! I’d like to book a cleaning.
Thanks for reaching out! Is it for your home or your office?
My office. How do I book?
You can choose a time using our booking link.Book an appointment ↗
Your next enquiry gets a next step.
✓Answer everyday questions
✓Capture useful customer details
✓Keep a person in the conversation
Your social media should lead somewhere

A busy page isn’t the same as a working sales process.

You put time into posts, reels and ads. But what happens when someone messages your business?

“How much is it?”
“Do you have this in stock?”
“How do I book?”

Those are opportunities to help someone buy. A clear reply can keep the conversation moving while you finish the job you’re already doing.

01

They shouldn’t have to chase you.

A friendly greeting lets them know their message reached your business.

02

They need an answer, not another hurdle.

Share your approved services, hours, pricing guidance and useful links.

03

Make the next step obvious.

Guide them to your booking page, online store, enquiry form or business phone number.

04

Know when you need to step in.

Collect the details first. Leave unusual questions, complaints and decisions to you.

See the difference in the inbox

Helpful replies.
A clear next step.
Your business voice.

Choose a business below to see how a conversation could work. We build your replies around what your customers actually ask.

  • Answer using information you approve
  • Send the right booking or product link
  • Collect details for your follow-up
  • Make it easy to ask for a person

Example conversations. This demo doesn’t send messages or make bookings.

S
Your service businessExample Facebook Messenger conversation
Hi! Do you offer office cleaning?
Thanks for reaching out! Yes, we do. Would you like a one-time clean or regular cleaning?
Regular cleaning. Can I book a consultation?
Of course! Use our booking link to choose a time. We’ll discuss your office and what you need.Book a consultation ↗
Your answers. Your next steps.
Less chasing. More useful conversations.

Let the repeat questions
take care of themselves.

Instagram DM automation, Facebook Messenger auto-replies and WhatsApp business automation can give customers a helpful starting point without you living in your inbox.

↗

Give interested people a way forward.

Turn “Can I get more information?” into a product link, booking option or clear enquiry for you to follow up.

◷

Answer while you’re doing the work.

Handle the common questions when you’re in an appointment, on a job, taking a break or away for the evening.

☷

Spend less time repeating yourself.

Share your hours, location, services and next steps consistently. Save your attention for conversations that need you.

What could less inbox time mean for you?

Estimate the daily time you could redirect from repetitive replies.

40 min/day

Simple estimate: minutes per day × 30 days. Actual savings depend on your enquiries and setup.

20 hoursper month, if those repetitive replies are handled automatically
We do the setup with you

You don’t need to learn
another complicated tool.

01

A 30-minute business review.

Show us your social accounts, what you sell and what customers ask. We agree the replies and next steps that would help.

02

We build your reply flow.

We connect the agreed platforms, write your welcome message, add answers and set up the links and details you need.

03

Test together. Then go live.

You review the conversation before launch. We confirm access, the handoff to you and the ongoing support plan.

The review takes 30 minutes. Launch timing depends on account access, approvals and the complexity of your setup. Replies can keep working after launch; changes to your business or platforms may need updates.

Start where your customers message you

One platform or all three.
A setup that fits.

Start with the inbox that needs the most help. Add more when it makes sense for your business.

One platform
$297

One-time setup · From $49/month care

Get your first inbox working.

  • Facebook, Instagram or WhatsApp
  • Welcome message + up to 10 FAQs
  • Useful links + enquiry collection
  • Human handoff + launch testing
Plan my setup ↗
All three platforms
$757.35

One-time setup · Care from $49/platform/month

Save 15% on setup · Usually $891

Be ready across your social inboxes.

  • Facebook + Instagram + WhatsApp
  • Business-specific reply workflows
  • Product, booking or contact links
  • Human handoff + launch testing
Plan all three platforms ↗

Starting prices for standard setups. Care starts at $49 per platform per month: $98 for two or $147 for three. It includes a monthly functionality check and one small reply update per platform. Advanced connections, messaging usage and software charges are confirmed in your quote before activation.

Good questions

Before you hand
over the inbox.

What can social media auto-replies answer?

Your approved FAQs, opening hours, location, services, pricing guidance and next steps. We can include product, website, booking and business phone links. We don’t invent answers or promise stock or availability without a supported connection.

Does this replace me talking to customers?

No. It handles the repetitive starting points so you can focus on conversations that need your judgment. We agree when a person should step in before the replies go live.

Can you automate Instagram, Facebook and WhatsApp?

Yes, we offer setup for Instagram DMs, Facebook Messenger and WhatsApp business messaging. The exact flow depends on your account type, permissions and the platform’s supported features and messaging rules.

Will it book appointments or take orders?

A standard setup can guide customers to your existing booking page or online checkout. Confirmed in-chat bookings, live inventory or CRM actions require a supported connection and are scoped separately.

Can replies work outside business hours?

Supported automatic replies can help with incoming messages outside your opening hours while the connected services are running. Your customers can get useful information and links without waiting for you to return.

Can I use it if I don’t have a website?

Yes. We can answer common questions, collect enquiry details and share your business phone number or existing booking link. If you need an online store or website, we can discuss that as a separate project.

Does the 30-minute review mean instant launch?

The consultation is 30 minutes. We use it to understand your business and plan the flow. Launch follows access checks, reply approval and testing, so timing varies by project.

Will it guarantee more sales?

No service can promise every enquiry will turn into a sale. The goal is faster, more useful responses and a clearer path to booking or buying. We can review your enquiries and next-step activity to see what needs improving.

Your next message could be your next customer

Keep doing what you do best.
Give your inbox some help.

Bring your business page and a few common customer questions. We’ll help you find the simplest useful place to start.

Book your free 30-minute review ↗